Apple Watch Repair: Get Your First Gen Wearable Device Fixed for Free

12 July, 2017, 00:55 | Author: Becky Perry
  • Apple Watch Repair: Get Your First Gen Wearable Device Fixed for Free

An internal service policy from Apple has extended the warranty period of Series 1 Apple Watches that have had the back section pop off the Watch's body due to faulty adhesive, according to MacRumors. The wearable device first launched in April 2015. Apple will correct this problem for free within three years of the date of purchase. Apple has determined that under certain conditions on some first-generation Apple Watch devices the back cover may separate from the watch case.

This fix program covers all makes of the first-generation Apple Watch, including the Apple Watch, Apple Watch Sport, Apple Watch Hermès, and Apple Watch Edition.

Affected customers can call an Apple Store and schedule a Genius Bar appointment, or visit an Apple Authorized Service Provider, to initiate the fix process.

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Apple Store staff are instructed that no diagnostics are required - a simple visual inspection to determine that the back cover is detached is sufficient. In many instances, the back cover is said to simply fall off the chassis when users go to retrieve the device from its magnetic charging pod. - This means that if you bought an Apple Watch in April 2015, for example, it is eligible for a free fix until April 2018.

Offering a free fix on a first-generation Apple Watch is a great idea.

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