Apology in Japan after train departs 20 seconds early

17 November, 2017, 01:12 | Author: Terri Saunders
  • Japanese rail officials have apologised after a train departed at the wrong time

A Japanese railroad has issued an apology the likes of which Big Apple straphangers are never likely to hear - regrets for a departure that was 20 seconds ... early.

A Japanese rail operator has apologized to its passengers for a train that left the station 20 seconds earlier than it was supposed to, according to reports in RT News, the New York Times and elsewhere. Before the day's end, it published an official apology on its website. "After that. I closed the door without checking the departure time sufficiently".

The company in charge of the Tsukuba Express felt the need to issue a public apology for the early departure.

The statement said the company's management wanted to "deeply apologise for the severe inconvenience" to any customers affected by the error, even though it did not receive any complaints.

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They put a high premium on punctuality in Japan.

Train delays might be so common in Britain that we are shocked to our cores when one actually arrives on time, but in Japan it's another story. "I'm Japanese, and even I think it's excessive to make such a big deal out of a 20-second mistake, but as an American, how do you feel about it?"

The overly eager train reportedly pulled out of the Minami-Nagareyama station at 9:44:20 a.m. on November 14.

So yeah, if someone at Metropolitan Intercity Railway Company got reamed out by his boss for a 20-second screw-up, I feel for him, since I don't think it's worth getting that bent out of shape about.



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