Allscripts inks partnership with Lyft as healthcare ridesharing race heats up
07 March, 2018, 11:37 | Author: Terri Saunders
The announcement comes on the heels of rival Uber's launch of Uber Health last Thursday.
This newest EHR-integrated functionality is an effort to assist some of the 3.6 million Americans with transportation issues in getting to doctors' appointments. The HIPAA-compliant dashboard has been tested in over 100 healthcare practices since July 2017.
"It's very much the next extension of our entrance into health care", said Lyft's Chief Business Officer David Baga.
"This could be good for congestion if it causes vehicle occupancy rates to go up, but on the other hand, the Uber Pool rides and I guess these Express rides are really, really cheap, just a couple of dollars, so they're nearly certainly going to be pulling people away from public transport options", Wilson said. "For many, their first ever Uber ride will be through Uber Health, so we're committed to providing the necessary education tools that ensure every patient feels comfortable and at ease during their journey". According to Steingold, the price of an Uber X is about 40% cheaper than taxi fare.
Flexible ride scheduling for patients, caregivers and staff.
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Healthcare IT company Allscripts and rideshare provider Lyft have partnered to provide non-emergency transportation for people who need to get to medical appointments, the companies announced Monday at HIMSS18. "Patients without a smartphone can still use Uber Health through text messaging or opt to receive a call with trip details to their mobile phone or landline instead". Of the organizations Uber Health has paired with so far, many have been utilizing their transportation budgets to pay for the ride-sharing.
This ends up costing the health care system about $150 billion each year.
There is an "emerging consensus" that ride-hailing services like Uber and Lyft contribute significantly to congestion on urban streets, according to a researcher at Northwestern University. "When patients' transportation needs are noted in Allscripts' EHR system, an automated workflow will schedule Lyft transportation for that patient".
Furthermore, tracking boards will offer providers and their care teams real-time notifications about patient pickups and estimated times of arrival (ETA). While both ride-sharing companies voiced their commitment to lowering the rates of missed appointments through their services, a recent study published in JAMA Internal Medicine found that the uptake of ridesharing was low and did not decrease missed primary care appointments among Medicaid patients in West Philadelphia.
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